Superservice EPC™ was developed after
listening to the wishes of dealers and
automakers for a new generation EPC.
No more discs to install, no more dongles to tie users down to a single machine, and no more delays getting the latest parts and pricing information to the front counter. We've heard, we've performed, and we've released the solution for all those requests and more. Already in use in 185 countries, it is the most widely used, fully online, professional parts catalog in the world.
Parts selling no longer has to occur from a fixed workstation. Parts people don't have to perform software installation or data update tasks. Parts information is as current as automaker releases are processed. These are some of the competitive edge benefits that Superservice EPC—Microcat LIVE gives dealers. With salespeople no longer tied to a fixed workstation or wasting time with software update tasks, they have new freedom to innovate and get creative with their selling strategies.
Superservice EPC is more than just the most convenient EPC, it is also the most powerful. It is built by parts people for the way parts people work. There are fewer steps to get to the right part. Search and filtering tools get to the result in a second. Images are quick to display. Other features include fast DMS integration, image print and emailing, order save and restore, multiple open orders, logical information displays and much more. All told, Superservice EPC works to empower dealership productivity and increase parts sales.
Users at all levels of experience will catch on quickly to Superservice EPC. While some users won't need much assistance to hit the ground running, its new online See and Learn videos, will teach staff the way they want to learn — by example.
Superservice EPC works for you as it displays the latest available parts information automatically — 24/7. There's no waiting until next month's disc arrives or new server updates are installed! Just switch on the computer and it's all there. All you need to know is your username and password. It frees staff from computer maintenance headaches and lets them spend more time increasing sales, using the most up-to-date information available.
In 1987, a young parts interpreter was starting a big revolution that would change the face of parts interpretation. That revolution was called Microcat. Microcat has led EPC innovation and affordability for more than 100,000 users worldwide.
It introduced a string of EPC firsts, including: integrating VIN data to uniquely identify a vehicle for interpretation; using a single user interface regardless of OE franchise; directly transferring parts into DMS order entry; using color and sound to improve user productivity; using DVD-ROM for simpler distribution and installation; and providing integrated service menu operations, to name a few.
Now, Microcat has become part of the powerful Superservice suite of service chain performance tools — Superservice EPC—Microcat LIVE. With this new maturity comes a whole new parts sales revolution for a whole new generation of parts people.
Superservice EPC is a monthly subscription service. No expensive computer server is bundled or required. Nor are there any compulsory long-term contracts you must sign. It's the kind of transparency and value-for-money that you'd expect from the global electronic parts catalog innovator.
Superservice EPC is ready to go to work for you now. It doesn't take long from the time you place your order to the time you can be using it. You can order online at our website, by email, fax, or by calling Superservice Customer Support. We'll give you your Usernames and Passwords, Getting Started Guide, online seminar schedule and other helpful information via email, so your parts team can get off to a great start.
We're confident that you'll love how well Superservice EPC works for you. So confident that if you're not completely satisfied after 60 days, you can receive a full refund.
Order soon and put Superservice EPC—Microcat LIVE to work for you.
Early EPC adopters gain a competitive edge. In the case of upgrading or converting to Superservice EPC, it's easy to see benefits coming to your dealership in four key ways.