The makers of Superservice™ and Microcat®, Infomedia is a global technology company with offices in Detroit, Cambridge, Shanghai, Sydney and Melbourne. We’re a leading supplier of information solutions to the parts and service sectors of the global automotive industry. Our objective has always been to empower our automotive customers to advance their profitability, productivity and the customer’s experience of service and the brand that stands behind it. With more than 147,000 users of our products in more than 186 countries, our unique approach to technology and automotive parts and service selling is validated 24 hours a day. Our attention to detail and control processes generate the accuracy and certainty that contributes to driving customer satisfaction, loyalty and trust.
Infomedia has been at the forefront of after sales system innovation for more than years. We have initiated a number of firsts in the global market that have now become standard expectations and the minimum cost of entry for independent and in-house technology providers. The core development imperatives of expert analysis, product innovation, intuitive use, accuracy, and value are enjoyed by our dealership customers in all our products and have contributed to our longevity and brand goodwill.
Infomedia’s focus is on creating enabling technology to assist genuine automakers and franchised dealers to sell more genuine parts and service. In the past 5 years, we have invested over $30 million in our products, processes and architectural platform to provide an effective online experience globally. Our online products go beyond productivity. They create greater business flexibility and software assisted sales completion, providing dealers the benefit of real time information, where they need it, when they need it.