SERVICE SOLUTIONS THAT
BUILD TRUST,
PERFORMANCE

AND PROFITS.

Superservice™

is the value advantage that helps OE aftersales teams advance their performance and economic goals to a new level.

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PRECISION ESTIMATING
RETAINS CUSTOMERS
AND SELLS SERVICE.

Superservice Menus™

is the professional online OE licensed system whose service quotation process enhances service customer retention and staff productivity.

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HEALTH CHECKS MAXIMIZE
CUSTOMER
SATISFACTION

AND PROFITS.

Superservice Triage™

is an online service selling solution that maximizes upsell service acceptance and increases customer satisfaction.

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SURVEY SOLUTIONS FOR
CUSTOMER FEEDBACK
AND IMPROVED RETENTION.

Superservice Insight™

is a customer friendly tablet computer based survey solution that processes customers' experience feedback as it is given.

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FULLY ONLINE
NO DISCS,
NO DONGLES

AND NO DELAYS.

Superservice EPC™

was developed after listening to the wishes of dealers and automakers for a new generation EPC.

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ONLINE SERVICE HISTORY FOR SECURITY
AND CUSTOMER RETENTION

Superservice Register™

provides secure and trusted information about the service history of vehicles.

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SELF-SERVICE QUOTING FOR ONLINE APPOINTMENT SCHEDULING
AND CUSTOMER CONVENIENCE

Superservice Connect™

is an online appointment system that integrates transparently into a dealership's current website.

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Superservice Suite — mission critical, multi-franchise solutions that are used by 147,000 dealership personnel every day.

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Superservice Menus — VIN-precise OE Menus free staff to quote and sell with confidence, creating customer certainty and trust.

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Superservice Triage — tablet-based OE multi-point inspection (eMPI) that builds service revenue and customer trust.

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Superservice Insight — Instantaneous customer feedback allows for timely response by management, resulting in higher CSI scores.

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Superservice EPC — An online OE electronic parts catalog that provides fast and accurate VIN-based interpretation.

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overview-register

Superservice Register — secure online database for the recording of OE vehicle service and repair history.

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overview-connect

Superservice Connect — 24/7 online booking and quote that allows customers to interact with your dealership at their own convenience.

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Our Clients Include:
 
  • Superservice 2014 real-time results:
  • Value of Menus and Triage Quotes
  • Triage MPI's